Privacy Policy

Last updated: 1 January 2025

1. Introduction

My Trade Page ("we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website at mytradepage.co.uk (the "Site") and our services.

2. Information We Collect

We collect the following types of information:

2.1 Information You Provide

  • Contact form submissions: Name, email address, profession, and any additional requirements you describe when you submit our enquiry form.
  • Service delivery: Business name, contact details, services offered, and any content you provide for your website.

2.2 Information Collected Automatically

  • Analytics data: If you consent to cookies, we use Google Analytics to collect anonymised usage data including pages visited, time spent on pages, browser type, and general location. IP addresses are anonymised.
  • Cookie data: We use a cookie to remember your cookie consent preference. See section 5 below for details.

3. How We Use Your Information

We use your information for the following purposes:

  • To respond to your enquiries and provide our services
  • To create and manage your website
  • To communicate with you about your account and service
  • To improve our website and services through anonymised analytics
  • To comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases under the UK GDPR:

  • Consent: For analytics cookies (you can withdraw consent at any time by clearing your cookies)
  • Contractual necessity: To provide the services you have requested
  • Legitimate interests: To improve our services and respond to enquiries

5. Cookies

Our Site uses the following cookies:

Cookie Purpose Duration
mtp_cookie_consent Stores your cookie consent preference 1 year
_ga, _ga_* Google Analytics (only loaded if you consent) 2 years

You can manage your cookie preferences at any time by clearing your browser cookies. Google Analytics cookies are only loaded if you click "Accept" on our cookie banner.

6. Data Sharing

We do not sell your personal data. We may share your information with:

  • Google Analytics: Anonymised usage data (only with your consent)
  • Service providers: Domain registrars and hosting providers as necessary to deliver our services
  • Legal requirements: If required by law or to protect our rights

7. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfil the purposes described in this policy. Contact form submissions are retained for up to 2 years. If you cancel your subscription, we will delete your data within 90 days of the end of your subscription period, unless we are required to retain it for legal purposes.

8. Your Rights

Under the UK GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data
  • Objection: Object to processing based on legitimate interests

To exercise any of these rights, please contact us through our contact form.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us through our contact form.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled unlawfully.